:root{--bg: #f4f6fb;--panel: #ffffff;--line: #e2e8f4;--text: #1b2440;--muted: #6b7794;--accent: #4f7cff;--ok: #1a9e63;--warn: #e8a33d;--danger: #e0524d}*{box-sizing:border-box}body{margin:0;font-family:Segoe UI,system-ui,sans-serif;background:var(--bg);color:var(--text)}.app{display:flex;min-height:100vh}.sidebar{width:230px;background:var(--panel);border-right:1px solid var(--line);padding:22px 14px;flex-shrink:0}.logo{font-size:20px;font-weight:800;padding:0 12px 18px}.nav button{display:flex;align-items:center;gap:10px;width:100%;text-align:left;background:none;border:none;padding:13px 14px;border-radius:10px;font-size:16px;color:var(--muted);cursor:pointer}.nav button.active{background:#eef2ff;color:var(--accent);font-weight:600}.nav button:hover{background:#f3f6ff}.nav-sep{font-size:11px;font-weight:700;color:var(--muted);letter-spacing:.08em;padding:18px 14px 6px}.nav-grp-head{position:relative}.nav-grp-head.has-active{color:var(--text);font-weight:600}.nav-grp-arrow{position:absolute;right:12px;font-size:11px;opacity:.6}.nav-grp-items{margin:2px 0 4px}.nav button.nav-sub{padding:9px 14px 9px 40px;font-size:15px;gap:0}tr.row-central{background:#f6f9ff;box-shadow:inset 3px 0 0 var(--accent)}.chip-central{display:inline-block;margin-left:8px;padding:1px 7px;border-radius:999px;background:#e0e7ff;color:var(--accent);font-size:11px;font-weight:700;vertical-align:middle}.prop-switch{width:100%;margin:0 0 14px;padding:11px 12px;border-radius:10px;border:1px solid var(--line);background:#f3f6ff;color:var(--text);font-weight:600}.main{flex:1;padding:26px 34px;overflow:auto}.h1{font-size:26px;font-weight:800;margin:0 0 18px;display:flex;justify-content:space-between;align-items:center}.toolbar{display:flex;gap:10px;margin-bottom:16px;flex-wrap:wrap;align-items:center}.stats{display:grid;grid-auto-flow:column;grid-auto-columns:1fr;gap:14px;margin-bottom:24px}.stat{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:18px}.stat .n{font-size:34px;font-weight:800}.stat .l{color:var(--muted);font-size:14px;margin-top:4px}.stat.warn .n{color:var(--warn)}.panel{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:0;margin-bottom:22px;overflow:hidden}.panel h3{margin:0;padding:16px 18px;border-bottom:1px solid var(--line);font-size:16px}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:12px 16px;font-size:14px;border-bottom:1px solid var(--line)}th{color:var(--muted);font-weight:600;background:#fafbff}tr:last-child td{border-bottom:none}.empty{padding:26px;color:var(--muted);text-align:center}input,select,textarea{font:inherit;font-size:14px;line-height:1.3;padding:7px 11px;border:1px solid var(--line);border-radius:9px;background:#fff;color:var(--text)}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--accent)}.btn{font:inherit;font-size:14px;line-height:1.3;padding:8px 15px;border:none;border-radius:9px;background:var(--accent);color:#fff;cursor:pointer;font-weight:600}.btn:hover{filter:brightness(1.05)}.btn.sm{padding:6px 11px;font-size:13px}.btn.ghost{background:#eef2ff;color:var(--accent)}.btn.danger{background:#fdeceb;color:var(--danger)}.btn.ok{background:#e6f7ee;color:var(--ok)}.badge{display:inline-block;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:600}.b-confirmed{background:#e6f0ff;color:var(--accent)}.b-checked_in{background:#e6f7ee;color:var(--ok)}.b-checked_out{background:#eef0f4;color:var(--muted)}.b-pending,.b-hold{background:#fff5e6;color:var(--warn)}.b-cancelled,.b-no_show{background:#fdeceb;color:var(--danger)}.b-clean{background:#e6f7ee;color:var(--ok)}.b-dirty{background:#fff5e6;color:var(--warn)}.b-out_of_service{background:#fdeceb;color:var(--danger)}tr.row-cancelled{opacity:.5;text-decoration:line-through}.logo{display:flex;align-items:center;justify-content:space-between;gap:8px}.callbell-wrap{position:relative}.callbell{position:relative;width:38px;height:38px;border-radius:50%;border:1px solid var(--line);background:var(--bg, #f7f9fc);font-size:19px;cursor:pointer}.callbell.ring{animation:bell-ring .9s ease-in-out infinite;border-color:var(--danger);background:#fdeceb}@keyframes bell-ring{0%,to{transform:rotate(0)}20%{transform:rotate(14deg)}40%{transform:rotate(-12deg)}60%{transform:rotate(8deg)}80%{transform:rotate(-6deg)}}.callbell-badge{position:absolute;top:-5px;right:-5px;min-width:19px;height:19px;padding:0 5px;border-radius:10px;background:var(--danger);color:#fff;font-size:11px;font-weight:700;display:flex;align-items:center;justify-content:center}.call-panel{position:absolute;top:46px;left:0;width:300px;background:var(--panel);border:1px solid var(--line);border-radius:14px;box-shadow:0 8px 28px #141e3c2e;overflow:hidden;z-index:60}.call-panel-head{display:flex;align-items:center;gap:6px;padding:12px 14px;font-weight:700;border-bottom:1px solid var(--line)}.call-panel-head .linkx{margin-left:auto}.call-empty{padding:18px 14px;color:var(--muted);font-size:14px}.call-item{padding:12px 14px;border-bottom:1px solid var(--line)}.call-item:last-child{border-bottom:none}.call-place{font-weight:600}.call-actions{display:flex;gap:8px;margin-top:8px}.agent-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px}.agent-card{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:18px;display:flex;flex-direction:column;gap:8px}.agent-top{display:flex;justify-content:space-between;align-items:center}.agent-icon{font-size:30px;line-height:1}.agent-name{font-weight:700;font-size:17px}.agent-tag{font-size:14px;color:var(--text)}.agent-how{font-size:13px;color:var(--muted);line-height:1.5;flex:1}.agent-foot{display:flex;justify-content:space-between;align-items:center;margin-top:6px;padding-top:10px;border-top:1px solid var(--line)}.agent-status{font-size:13px;font-weight:600}.st-ok{color:var(--ok)}.st-warn{color:var(--warn)}.st-danger{color:var(--danger)}.st-idle{color:var(--muted)}.dot{width:11px;height:11px;border-radius:50%;display:inline-block}.dot-ok{background:var(--ok)}.dot-warn{background:var(--warn)}.dot-danger{background:var(--danger)}.dot-idle{background:#cbd2dc}.briefing{margin-bottom:18px;padding:16px 18px;border-left:4px solid var(--accent)}.briefing-head{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}.briefing-head h3{margin:0}.briefing-occ{display:flex;align-items:center;gap:16px;flex-wrap:wrap;font-size:14px}.briefing-ai{margin:12px 0 4px;padding:12px 14px;background:#f6f8ff;border-radius:9px;white-space:pre-wrap;line-height:1.5}.briefing-flags{list-style:none;padding:0;margin:12px 0 0;display:flex;flex-direction:column;gap:6px}.briefing-flags li{font-size:14px}.briefing-flags.ok li{color:var(--ok)}.sev{display:inline-block;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}.sev-high{background:#fdeceb;color:var(--danger)}.sev-medium{background:#fff5e6;color:var(--warn)}.sev-low{background:#eef0f4;color:var(--muted)}tr.row-sev-high{box-shadow:inset 3px 0 0 var(--danger)}tr.row-sev-medium{box-shadow:inset 3px 0 0 var(--warn)}.price-up{color:var(--ok)}.price-down{color:var(--danger)}tr.row-price-up{box-shadow:inset 3px 0 0 var(--ok)}tr.row-price-down{box-shadow:inset 3px 0 0 var(--danger)}.prio{display:inline-block;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}.prio-urgent{background:#fdeceb;color:var(--danger)}.prio-high{background:#fff5e6;color:var(--warn)}.prio-normal{background:#eef0f4;color:var(--muted)}tr.row-urgent{box-shadow:inset 3px 0 0 var(--danger)}tr.row-high{box-shadow:inset 3px 0 0 var(--warn)}.req-card.row-urgent{border-left:4px solid var(--danger)}.req-card.row-high{border-left:4px solid var(--warn)}.error{background:#fdeceb;color:var(--danger);padding:10px 14px;border-radius:9px;margin-bottom:14px}.linkx{background:none;border:none;color:var(--danger);cursor:pointer;font-size:13px;padding:0 2px}.staff{max-width:680px;margin:0 auto;min-height:100vh}.staff-head{display:flex;justify-content:space-between;align-items:center;padding:16px 18px;background:var(--panel);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:5}.staff-tabs{display:flex;gap:8px;align-items:center;padding:12px 18px}.staff-tabs button{background:none;border:1px solid var(--line);border-radius:999px;padding:7px 16px;cursor:pointer;color:var(--muted)}.staff-tabs button.active{background:var(--accent);color:#fff;border-color:var(--accent)}.staff-add{display:flex;gap:8px;padding:0 18px 12px}.staff-add input{flex:1}.staff-list{padding:0 18px 24px;display:flex;flex-direction:column;gap:12px}.req-card{background:var(--panel);border:1px solid var(--line);border-left:4px solid var(--accent);border-radius:12px;padding:14px 16px}.req-card.s-done,.req-card.s-cancelled{border-left-color:var(--ok);opacity:.7}.req-card.s-in_progress{border-left-color:var(--warn)}.req-top{display:flex;justify-content:space-between;align-items:center}.req-type{font-size:18px;font-weight:700}.req-loc{color:var(--muted);margin-top:2px}.req-desc{margin:8px 0;font-size:15px}.req-actions{display:flex;gap:8px;margin-top:8px}.bulkbar{background:#eef2ff;border-color:var(--accent)}.bulkbar .toolbar{align-items:center}.labels{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:12px;margin-top:12px}.label{border:1px solid var(--line);border-radius:8px;padding:10px;text-align:center}.label-code{font-family:monospace;font-weight:700;margin-top:4px}.label-name{font-size:12px;color:var(--muted)}.gqr{padding:14px}.gqr-head{font-weight:800;font-size:14px;margin-bottom:6px}.gqr-foot{font-size:11px;color:var(--muted);margin-top:6px}@media print{.labels{grid-template-columns:repeat(4,1fr)}.label{border:1px solid #000;page-break-inside:avoid}}.muted{color:var(--muted)}.right{text-align:right}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:22px}.row{display:flex;gap:8px;align-items:center}.kvline{display:flex;justify-content:space-between;padding:7px 0;border-bottom:1px solid var(--line);font-size:14px}.kvline:last-child{border-bottom:none}.inv-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#141e3c73;display:grid;place-items:center;z-index:50}.invoice{background:#fff;width:620px;max-width:92vw;max-height:90vh;overflow:auto;padding:32px;border-radius:12px}.invoice table{margin:8px 0}.invoice th,.invoice td{padding:9px 6px}.inv-head{display:flex;justify-content:space-between;gap:20px;border-bottom:2px solid var(--text);padding-bottom:12px}.inv-to{text-align:right}.inv-total{display:flex;justify-content:space-between;font-size:20px;border-top:2px solid var(--text);padding-top:10px;margin-top:4px}.inv-actions{display:flex;gap:10px;margin-top:22px;justify-content:flex-end}@media print{.sidebar,.no-print{display:none!important}.main{padding:0!important;overflow:visible!important}.main>*:not(.inv-backdrop){display:none!important}.inv-backdrop{position:static;background:none;display:block;padding:0}.invoice{position:static;margin:0;width:100%;max-width:none;max-height:none;overflow:visible;box-shadow:none;border-radius:0;padding:0}}